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Book your tickets

How many tickets?

You may not have more than 9 passengers in total

You may not have more than 9 railcards

Frequently Asked Questions about your Online Gatwick Express Account

How can I unsubscribe
What if I forget my password?
What is my username?
How do I register and book online if I live outside the UK?
I no longer wish to receive email communication from your website. What should I do?
How do I register as a customer on your website?
I'm having trouble logging into my online account. My login details aren't accepted.


How can I unsubscribe
If you are subscribed for marketing emails, you can click the unsubscribe link at the bottom of the email to unsubscribe.

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What if I forget my password?
If you forget your password, go to the online booking system and click the 'sign in' button and click 'reset password'.

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What is my username?
Your username is your email address that you registered with. If you are having trouble logging in please check that you are using the same email address that you registered with and that you are inputting the correct password. If you have forgotten your password please use the 'forgotten password' option.

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How do I register and book online if I live outside the UK?
Our website allows customers outside the UK to register with us and purchase tickets. We are unable to deliver overseas, however you will be given the option to select the e-ticket delivery option enabling you to print the ticket at home.

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I no longer wish to receive email communication from your website. What should I do?
If you no longer wish to receive emails from us then click the unsubscribe link at the bottom of the email to unsubscribe.

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How do I register as a customer on your website?
You can register with our Online Booking System (www.gatwickexpress.com) where you can purchase tickets fast and easy online. Plus, you can opt in to receive the latest service updates and news from Southern and Gatwick Express and have access to special offers & discounts.

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I'm having trouble logging into my online account. My login details aren't accepted
If you are having trouble logging into your account please ensure you are using the correct username and password.

To login use the login box on the website, this will take you to the 'Your Account' page. From there you can either login or, if you are a new customer, register with us.

The username for the online booking system is the email address you registered with.

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