Jobs and Careers at Gatwick Express
Southern & Gatwick Express Employees
If you are already a Southern or Gatwick Express member of staff and wish to view internal vacancies, you will need to log into the Southern Intranet.
Jobs, careers, opportunities – we’ve got what you’re looking for
Welcome to Southern’s career and job pages where you will find plenty of information about our recruitment process and the wide variety of jobs and careers at Southern. We are a passionate, customer-centred organisation and, whatever job you do within Southern, your focus will be “making every journey better”. We want honest, innovative people who are equally passionate about customer service and have the ability to work together safely to deliver results.
Customer facing roles
We’re more than just stations, trains and railways; there are a wealth of jobs that help us to support our 157 stations and the 2322 trains that we run daily. Our roles include Platform, Gateline, Salespoint Assistants and Customer Experience Managers and many of our current Station Managers started within these roles. Our train crews and security teams continue that customer focus, so we look for the same passion from our Train Drivers, Conductors, Revenue Protection and Rail Neighbourhood teams, all of whom have high customer visibility.
This part of the company includes Train Planning, Performance, Engineering (mechanical and electrical) and they all support our customer facing teams. Then there are Train Carers who do so much to prepare our trains and whose work has won nationally-recognised awards for cleanliness. Opportunities also arise in Finance, HR, Marketing, Procurement, Project Management, Safety, Training and Development. People in these areas support our staff with the tools to perform at a high level.
A career with Gatwick Express or Southern Railway
View the Southern Railway vacancy list which includes jobs at Gatwick Express.
We pride ourselves on delivering outstanding customer service and going the extra mile to ensure we exceed our customers’ expectations. Our team has delivered excellent customer service that has consistently put us above 90% overall customer satisfaction rating in the National Passenger Survey for the past five years!
Southern & Gatwick Express Employees
If you are already a Southern member of staff you will and wish to view internal vacancies you will need to log into the Southern Intranet.
A bit about us...
The first rail link to Gatwick Airport opened in 1959. However, it was not until 1984 that the Gatwick Express operation was established. In June 2008, the Gatwick Express service came under the stewardship of Southern Railway.
Our excellent service...
Gatwick Express offers the only non-stop train service between London Victoria and Gatwick Airport stations - with trains running every 15 minutes with a journey time of just half an hour. Our modern fleet provides passengers with a comfortable journey, offering both First Class and Express Class seating, with an on-board trolley service of light refreshments. We offer a free porter service at both stations too.
What we are looking for
We want to recruit people with a passion for customer service who are able to work on their own initiative to make every journey better for our passengers.
We are an equal opportunities employer looking to recruit smart, customer facing staff based at London Victoria or Gatwick Airport. Please follow the link below for current vacancies.
Why join us?
One of our principle aims is to make our company a great place to work. Our recent company-wide survey reveals a fantastic employee satisfaction score of 85%. This result is an increase on the previous year, demonstrating that we have listened to and acted on much of the employee feedback the management team receives.
Results in both this and the National Passenger Survey we think highlight Gatwick Express as an exceptional employer. We want to attract new employees at every level who committed to helping us maintain and improve on these high standards.
Our drugs and alcohol policy
In the interests of safety, we have a zero-tolerance policy towards alcohol and drugs in the workplace.
We require all new employees to pass an alcohol and drug screening as a condition of any offer of employment. All employees are also subject to random drug and alcohol screenings over the course of their employment.