Skip Navigation

Gatwick Express

There are also planned engineering works for today Check before travelling
Last updated: 05:47

Journey Types
Travel Dates

You cannot select more than 9 passengers


You cannot select more railcards than passengers

Add a railcard

How we're performing

Whether you’re catching a plane or travelling to central London, you need a reliable train service. That’s why we’re committed to high performance

Reliability and punctuality

We have met specific performance targets set by the rail regulator that we must meet. Our services are measured against these targets.

See our latest monthly performance report.

If you're delayed by 15 minutes or more, you may be entitles to compensation. Find out more about Delay Repay.

Daily performance report

We share our performance statistics for the previous day by midday of the following day.

You can see the percentage of trains that arrive at their destination within:

  • Five minutes of their scheduled time. This is called PPM
  • 50 seconds of their scheduled time. This is called Right Time.

Friday 20th July 2018

Route PPM Right Time
Thameslink 54.0% 36.4%
Southern Mainline 85.3% 57.0%
Southern Coastway 93.4% 71.7%
Southern Metro 89.6% 59.9%
Gatwick Express 63.1% 28.4%
Great Northern 85.1% 67.8%
Total 78.4% 53.5%

Rail passenger numbers

The number of passengers using National Rail has continued to grow, and these latest statistics show the direct impact this growth has had on levels of train crowding in a number of major cities.

View Capacity PIXC Data

  1. Home
  2. About us
  3. How we're performing