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Gatwick Express

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Witnessed a crime or incident on the Gatwick Express? Tell us what you’ve seen so we can respond straight away

Seen something? Say something.

Our eyewitness scheme allows you to discreetly report an incident you’ve seen on our trains or at our stations. 

We take things like fare evasion, vandalism and anti-social behaviour very seriously and can respond by sending a member of staff or alerting the British Transport Police. 

Your reports also help us to identify possible hotspots or trends so we can take action to prevent future incidents.

Need to report a crime?

You can also contact the British Transport Police directly by calling 0800 405040 or by texting 61016.

If it’s an emergency, please call 999 immediately.

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Should you have more than 3 tickets you can compress them into a single zip folder.

Your personal details will be held by the Go-Ahead Group on behalf of Gatwick Express. We will not pass on your personal information to any organisation outside of our Group of Companies (and Successor franchise or Secretary of State for Transport) for marketing purposes without your prior consent.

When you use our website, you trust us with your information. Please read our Privacy Policy to help you understand what data we collect, why we collect it and what we do with it. We use details about your journeys and your data to improve our communications to you.