Aside from a few isolated route performance issues highlighted by customers, all of which have been taken forward to the appropriate people, many attendees were kind enough to praise recent performance levels, particularly since the launch of our Winter timetable in December.

As with all timetable changes, a route by route review of performance is being undertaken with a view to addressing any consistent time losses, cancellations, infrastructure issues etc.

Members of the Brighton Main Line Blockade team were on hand to discuss this major infrastructure project from Saturday 16 to Sunday 24 February 2019, and over several weekends from now until May 2019, Network Rail will continue carrying out a major project to improve reliability and punctuality on the Brighton Main Line.

For more information on the project, including travel advice during this period, please visit www.BrightonMainLine.co.uk.

Network Rail are undertaking a major redesign and refurbishment of the London Victoria station toilets.

• The toilets on the Southern/Gatwick Express side of the station (beside Wasabi) closed on 24 Dec ‘18 until Apr ‘19
• The toilets on the Southeastern side of the station (beside platform 2) will close from Feb ‘19 until April ‘19

Other news

• All Ticket Vending Machines are now able to sell Anywhere to Anywhere tickets and tickets for future travel
• Planned engineering works Sunday 3rd February between Victoria and Clapham Junction. No Southern or Gatwick Express trains running from Victoria, rail replacement bus service in operation. Customers are advised to use Southern/Thameslink services from London Bridge/Blackfriars