Our Retail team were in attendance to introduce our new look Key Smartcard and answer any customer questions on the product.

Further information on the Key Smartcard can be found here.

Major improvement works are taking place in the West Coastway and Lewes areas in October and November.

The Barnham to Havant improvement work (West Coastway) is an initial nine day closure, Saturday 26 October to Sunday 3 November, plus several weekends. Further information is available at southernrailway.com/westcoastway.

The Lewes area improvement works will take place from Thursday 28 November to Sunday 1 December. Further information is available at southernrailway.com/lewes.

One Team Victoria representatives were on hand to talk about how staff at the station from Network Rail, Southern, SouthEastern and Gatwick Express are working together the provide a seamless customer experience at the station. Look out for the purple uniforms being worn by everyone at the station.

New ticket machines are due on the Kent side concourse soon, as well as 2 new Info Pods which we hope will be in situ by the end of the year. This will enable Team Victoria to provide better information to our customers by having improved technology in the pods.