Arlesey

Address

Arlesey station
Old Oak Close
Arlesey
SG15 6XA

Ticket office

Monday to Friday: 5:45 AM to 11:10 AM
Saturday: 6:45 AM to 12:10 PM
Sunday: Unavailable

General information

Station Operator:
GN
Station Code:
ARL
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Comments:
<p>Oyster cannot be used at this station.</p>
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Thameslink

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
Yes
Waiting Room Note:

Unheated waiting shelters are available on each platform

Car parking

Car parking:
Yes

Station Car Park

Operator:
<a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces:
105
Annual Charge:
£715.80
Daily Charge:
£4.20
Monthly Charge:
£63.30
Three Monthly Charge:
£179.00
Weekly Charge:
£16.80
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
67
Type:
Stands
Location:

Front right hand side

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Taxi Rank:
Yes
Taxi Rank Note:

NO

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format can be found here>

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category B2 station: Step-free access to both platforms via separate entrances. No step-free access between platforms.

Assistance Meeting Point is by the steps leading to platform 1.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Impaired Mobility Set Down:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 11:10 AM
Saturday 6:45 AM to 12:10 PM
Sunday Unavailable
Staff Help Available Note:

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Assisted Travel:

See below for times when this station is staffed.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance on arrival by:

  • Pressing the “emergency & assisted travel” button on a station Help Point

  • Calling our freephone number:0800 138 1016

  • Texting us on 07970 511077

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

The information in this document was generated 6/2/2023 4:41:17 PM