Bishop Auckland

Address

Bishop Auckland station
Newgate Street
Bishop Auckland
DL14 7EJ

Ticket office

Monday to Friday: 6:50 AM to 12:25 PM
Saturday: 8:50 AM to 12:25 PM
Sunday: Unavailable

General information

Station Operator: NT
Station Code: BIA
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: No
Customer Help Points Note:

none

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: Owned by local council
Spaces: 20
Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Spaces: 0
Type: No storage available
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Pick Up / Drop Off in station car park

Taxi Rank: Yes
Taxi Rank Note:

No, www.traintaxi.co.uk

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Category A Station

There is step free access onto the platform. Kerb from car park to station entrance

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis: No
Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

Kerb from car park to station entrance

Staff Help Available: No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 10/08/2022 08:12:16