Monday to Friday:
6:10 AM to 6:40 PM
7:40 AM to 2:20 PM
On weekdays, the busiest times at this station are generally between 06:00 and 09:00 and 17:00 and 19:00.
Ticket buying & collection
Oyster Pre Pay:
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains from Station Road South side of station
Lost Property Contact Available:
0345 322 7021
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points:
Customer Help Points Note:
Passenger Information Systems:
Station Buffet Note:
Telephones (Cards & Coins):
Waiting Room Note:
Heated waiting area in booking hall only available when staff are present
Cycle Storage Availability:
front of station
Cycle Storage CCTV:
Location for rail replacement services:
Towards Dartford - Bus stop C on Lower Road.
Towards Plumstead - Bus stop H on Lower Road.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
There are fixed standing height and wheelchair height counters available at this station.
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms. No step free interchange between platforms which is via a footbridge.
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 6:40 PM
Saturday 7:40 AM to 2:20 PM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations . This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 30/06/2022 15:57:44