Christchurch

Address

Christchurch station
Stour Road
Christchurch
BH23 1PL

Ticket office

Monday to Friday: 6:00 AM to 12:55 PM
Saturday: 7:00 AM to 2:00 PM
Sunday: 8:45 AM to 12:45 PM

General information

Station Operator: SW
Station Code: CHR
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Outside entrance to Ticket Office

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room: No
Waiting Room Note:

On each platform 

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 65
Annual Charge: £546.00
Daily Charge: £5.70
Monthly Charge: £57.70
Off Peak Charge: £2.00
Three Monthly Charge: £173.10
Weekly Charge: £24.10
Car Parking Contact Available: No
Website: Go to website
Note:

Off Peak from 1000 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 122
Type: Lockers
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Stour Road bus stop outside of station

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards Weymouth). There is level access from Clarendon Road to Platform 2 (for trains towards London Waterloo) via a separate entrance. The step-free route between platforms is approximately 475m via the street.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: Yes
Staff Help Available: No
Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 19/04/2021 23:26:11