The lifts are out of order between Platform 2 and the Main Entrance until 12:00. The ticket office is closed until 12:00.
All toilets are out of order at Carshalton
Ticket buying & collection
Heated and step free waiting rooms are available on each platform during staffed hours.
Station Car Park
At the front of the station next to the ticket office
The rail replacement bus stop location is shown on the "Rail Replacement Bus Map", located in the map section below.
Information to plan your onward journey is available in the “Onward Travel Information Map” below.
This is a Category A station: Step free access to both platforms via lifts. Platform 2 also has step free access via side gate. Assistance Meeting Point is the station entrance.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Saturday 5:30 AM to 12:30 AM
Sunday 5:30 AM to 12:30 AM
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 9/26/2023 3:24:21 PM