Carshalton

Address

Carshalton station
North Street
Carshalton
SM5 2HW

Ticket office

Monday to Friday: 6:00 AM to 7:45 PM
Saturday: 8:00 AM to 3:00 PM
Sunday: 9:00 AM to 5:00 PM

Station details

Alerts

The lifts are out of order between Platform 2 and the Main Entrance until 12:00. The ticket office is closed until 12:00.

All toilets are out of order at Carshalton

General information

Station Operator:
SN
Station Code:
CSH
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 5
Oyster Comments:
<p>Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No
Waiting Room Note:

Heated and step free waiting rooms are available on each platform during staffed hours.

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking UK
Spaces:
32
Annual Charge:
£942.40
Daily Charge:
£5.80
Monthly Charge:
£95.30
Three Monthly Charge:
£266.30
Weekly Charge:
£24.40
Car Parking Contact Available:
No
Phone number:
01895 262122
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
16
Type:
Stands
Location:

At the front of the station next to the ticket office

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop location is shown on the "Rail Replacement Bus Map", located in the map section below.

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in the “Onward Travel Information Map” below.

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A station: Step free access to both platforms via lifts. Platform 2 also has step free access via side gate. Assistance Meeting Point is the station entrance.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 12:30 AM
Saturday 5:30 AM to 12:30 AM
Sunday 5:30 AM to 12:30 AM
Staff Help Available Note:

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.

Assisted Travel:

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

The information in this document was generated 9/26/2023 3:24:21 PM