Dudley Port

Address

Dudley Port station
Station Drive
off Dudley Port
DY4 8UB

Ticket office

Monday to Friday: 6:15 AM to 8:00 PM
Saturday: 7:00 AM to 8:00 PM
Sunday: 9:00 AM to 5:00 PM

Station details

Alerts

The overflow car park at Dudley Port Station will be closed from 24 August to allow for Metro extension works. The main car park will remain open but if possible, consider walking or cycling to the station and taking advantage of cycle storage facilities. For more information on the works visit metroalliance.co.uk

General information

Station Operator: WM
Station Code: DDP
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Dudley Port  is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No
Waiting Room Note:

The waiting room is only open while the station is manned, and may also be closed in the evening.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Network West Midlands
Spaces: 36
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 2
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: A461 Dudley Port, bus stop adjacent rail station bridge towards Wolverhampton, opposite rail station bridge towards Birmngham

Taxi Rank: Yes
Taxi Rank Note:

Tipton 0121 557 1213 Dudley Port 0121 557 5757

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

Short ramp to Booking Hall area from car park. 25 steps up to island platform - no step-free access to either platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

Pick-up in car park

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:15 AM to 8:00 PM
Saturday 7:00 AM to 8:00 PM
Sunday 9:00 AM to 5:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 24/09/2021 16:06:59