Dean (Wilts)

Address

Dean station
Rectory Hill
West Dean
SP5 1JF

General information

Station Operator: SW
Station Code: DEN
Staffing Level: unstaffed
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: No
Ticket Machine: No
Penalty Fares: Applicable Operators: South Western Railway

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 4
Type: Stands
Location: Under canopy on Platform 1
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Village Green Bus Stop
Taxi Rank: No
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free Category B1 - Step free access between platforms is via a level crossing.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are not available
Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Assisted Travel:

If you want to plan your travel you can book assistance up to 2 hours before your journey, please call our contact centre team 0800 528 2100 . Our assisted travel helpline is open 24 hours a day, except on Christmas Day and Boxing Day. You just need to tell us where you are, where you're travelling to, and how we can help. We will confirm the arrangements with you. We will send a text message to the guard of the service that you intend to travel on, providing them with advance notice.

When the train arrives, the guard will help you to board with the assistance you require. This service is for any customer who may need assistance - whether it's a mobility or visual impairment, luggage or a hidden disability.

Assisted Boarding Points

A dedicated meeting point so you can just Turn Up and Go When you arrive at the station find the Assisted Boarding Point on the platform using:

* Information posters

* Website information

* Assisted Boarding Points Icon

* Announcements and customer information boards around the station.

Scan the WhatsApp QR code or use our WhatsApp number 0800 528 6599 to send a message . You just need to tell us where you are, where you're travelling to, and how we can help. We'll send a text message to the guard of the service that you intend to travel on, providing them with advance notice. We will send you a text confirmation.

When the train arrives, the guard will help you to board with the assistance you require. This service is for any customer who may need assistance - whether it's a mobility or visual impairment, luggage or a hidden disability.

The information in this document was generated 10/08/2022 07:35:34