Ticket buying & collection
WC located on platform 1
A heated waiting room is available on platforms 1 and 2 between 05:40 and 17:30. Access to the waiting shelter on platform 1 is not step free.
Station Car Park
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Information to plan your onward journey is available in a printable format can be found here
This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street and a level crossing.
Assistance Meeting Point is ticket office.
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Located at the front of the station
Saturday 7:10 AM to 1:30 PM
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
See below for times when this station is staffed.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0808 168 1238
Texting us on 07970 511077
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 5/30/2023 8:51:15 AM