East Dulwich

Address

East Dulwich station
Grove Vale
East Dulwich
SE22 8EF

Ticket office

Monday: 5:40 AM to 12:20 AM
Tuesday: 5:40 AM to 12:20 AM
Wednesday: 5:40 AM to 12:20 AM
Thursday: 5:40 AM to 12:20 AM
Friday: 5:40 AM to 12:50 AM

General information

Station Operator:
SN
Station Code:
EDW
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 2
Oyster Comments:
<p>Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:

The Assistance Meeting Point is by the Help Point on platform 1.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:

There are unheated waiting areas available on platforms 1 and 2.

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
16
Type:
Stands
Location:

Located by the entrance to platform 1.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop location is shown on the "Rail Replacement Bus Map" below.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category B2 station: Steep ramp to platform 1 (to London Bridge). Steep ramp to platform 2 (to Tulse Hill). Ramps are longer than 400m/above 1:10 gradient.

The Assistance Meeting Point is by the Help Point on platform 1.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No dedicated area

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:40 AM to 12:20 AM
Tuesday 5:40 AM to 12:20 AM
Wednesday 5:40 AM to 12:20 AM
Thursday 5:40 AM to 12:20 AM
Friday 5:40 AM to 12:50 AM
Assisted Travel:

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

The information in this document was generated 3/1/2024 9:39:28 PM