Epsom Downs

Address

Epsom Downs station
Bunbury Way
Epsom Downs
KT17 4JX

General information

Station Operator:
SN
Station Code:
EPD
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 6
Oyster Comments:
<p>Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:

There is an unheated shelter with seats on the platform

Car parking

Car parking:
Yes

Station car park

Operator:
APCOA Parking UK
Spaces:
21
Car Parking Contact Available:
No
Phone number:
01895 262122
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
14
Type:
Stands,Racks
Location:

Station front

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop location is shown on the "Rail Replacement Bus Map" below.

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

No

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
Yes
Step Free Access Note:

This is a Category A station: This station has step-free access to all platforms.

Assistance Meeting Point is under the canopy above the Help Point.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Staff Help Available:
Yes
Staff Help Available Note:

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Assisted Travel:

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

Trains calling at this station do not have on board staff. You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Texting us on 07970 511077

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

The information in this document was generated 12/2/2023 6:05:38 PM