East Tilbury

Address

East Tilbury station
Princess Margaret Road
East Tilbury
RM18 8SB

Ticket office

Monday to Friday: 6:15 AM to 12:20 PM
Saturday: 7:30 AM to 1:15 PM
Sunday: Unavailable

General information

Station Operator: CC
Station Code: ETL
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c
Ticket Office Note:

Platform 1 

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Bank Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Toilets Note: The National key toilets are located on Platform 2; these toilets are operated by a RADAR key.
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Exit station entrance on to St Margaret Road for Bus Stop B

Taxi Rank: Yes
Taxi Rank Note:

No 

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free access is available from street level to both platforms.

Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside station entrance

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:15 AM to 1:35 PM
Saturday 6:15 AM to 3:40 PM
Sunday 9:15 AM to 4:30 PM

The information in this document was generated 28/09/2021 13:04:52