Frodsham

Address

Frodsham station
Church Street
Frodsham
WA6 7DN

General information

Station Operator: AW
Station Code: FRD
Staffing Level: unstaffed
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: Transport for Wales
Spaces: 23
Car Parking Contact Available: No
Phone number: 0333 3211 202
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Transport for Wales - Buses pick up / drop off at the bus stop adjacent to the Cottage Tea Shop (towards Manchester) and at the bus stop adjacent to Lloyds TSB Bank (towards Chester)

Northern - Buses pick up / drop off at bus stops on Main Street, near junction with Church Street

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Bus stops located on the main road.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Platform 1 (to Chester) is accessible via a ramp from the Council Car Park.

Platform 2 (to Manchester) is accessible from car park.

A footbridge with steps connects both platforms.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

These ticket machines do not accept cash.  Payment is by major debit and credit cards only. 

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 08:23:52