Gillingham (Dorset)

Address

Gillingham station
Station Yard
Gillingham
SP8 4PZ

Ticket office

Monday to Friday: 6:00 AM to 6:00 PM
Saturday: 7:00 AM to 6:00 PM
Sunday: 9:30 AM to 5:00 PM

General information

Station Operator: SW
Station Code: GIL
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Outside the main station entrance.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Shops: No
Station Buffet: Yes
Station Buffet Note: Buffet
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on Platform 1. The toilet opening hours are:
Monday to Friday - 06:00 - 18:00
Saturday - 07:00 - 18:00
Sunday - 09:30 - 17:00

Waiting Room: No
Waiting Room Note:

The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice.

Car parking

Car parking: Yes

Station Car Park

Spaces: 140
Annual Charge: £559.00
Daily Charge: £4.60
Monthly Charge: £62.50
Off Peak Charge: £3.00
Three Monthly Charge: £187.50
Weekly Charge: £18.50
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets available after 1200 Fridays £6.80

Off Peak from 1200 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 34
Type: Wheel Racks
Location:

Platform 1

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Station Forecourt, Station Road, off Le Neubourg Way (B3081)

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.

Accessible Taxis: No
Accessible Taxis Note:

Pre-booked only

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 06/07/2022 21:54:16