Ticket buying & collection
Please contact our Contact Centre team on: . Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Towards Watford - Public Service bus stop B/Rail Replacement bus stop on Garston Lane between junctions of Codicote Drive and Bramfield.Towards St Albans - Public Service bus stop A/Rail Replacement bus stop on Garston Lane near to junction with Fourth Avenue.
Buses pick up / drop off on Garston Lane.
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Long ramp from main road to station entrance - 175m. Second ramp direct from residential cul-de-sac - 13m long.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Accessible taxis are available
Pick-up in residential street
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 02/08/2021 02:54:32