Hayes & Harlington station
Monday to Friday:
6:10 AM to 7:10 PM
8:00 AM to 6:00 PM
9:30 AM to 7:10 PM
A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.
To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between
From Friday 24th May 2020 there will be a reduced amount of parking spaces. This is to allow station improvement work to take place.
Due to on-going Crossrail Station refurbishment works, the ticket office has moved to a temporary location on station approach road.
Ticket buying & collection
Oyster Pre Pay:
Nearby shop sells Oyster cards.
Applicable Operators: Great Western Railway, TfL Rail
Ticket Office Note:
The ticket office has temporarily relocated to the north side of station due to Crossrail works
Lost Property Contact Available:
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points:
Telephones (Cards & Coins):
Located by the temporary ticket office off platform 4. Toilets are locked, please contact a member of staff for assistance.
Waiting Room Note:
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Bus stop E and L outside station entrance(both directions)
Click here for map
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
There are currently NO Hight Adjustable Ticket Office Counters due to the temporary ticket office.
Accessible Public Telephones:
Accessible Public Telephones Note:
Public telephones are not accessible
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
There is no step free access at this station
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Note:
Staff are available to assist from the first to last train.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 18/05/2021 08:43:06