Hedge End

Address

Hedge End station
Stroudley Way
Hedge End
SO30 2RZ

Ticket office

Monday to Friday: 5:15 AM to 11:30 AM
Saturday: 7:00 AM to 11:30 AM
Sunday: Unavailable

General information

Station Operator:
SW
Station Code:
HDE
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators:
Ticket Office Note:

Outside entrance to Ticket Office

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Toilets Note:

N/A

Waiting Room:
No
Waiting Room Note:

In main station building.

Car parking

Car parking:
Yes

Council Managed Car Park

Operator:
Local Council (Eastleigh)
Spaces:
96
Car Parking Contact Available:
No
Phone number:
0345 6000 650
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
54
Type:
Racks
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station forecourt off Stroudley Way

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B Station - There is level access to platform one but access to platform two is via a 52 step footbridge.

For step-free access from London please travel to nearby Fareham. 

Please be aware that this station has no tactile paving on the platform edge.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

The information in this document was generated 6/2/2023 2:43:34 AM