Hackney Wick

Address

Hackney Wick station
White Post Lane
Hackney
E9 5TS

Ticket office

Monday to Friday: 7:30 AM to 10:00 AM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: HKW
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 2
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

At entrance

Passenger services

Lost Property Contact Available: No
Phone number: 0343 222 1234
Website: Go to website
Ticket Gate: No
Customer Services:

You can Contact Customer Services on 0343 222 1234

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 6
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use Bus stop B in Hepscott Road for eastbound services to Stratford

Use Bus stop A in Hepscott Road for westbound services to Camden Road/Hampstead Heath/Richmond

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Ticket office staff provide assistance where possible

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

Concourse 

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable

The information in this document was generated 27/09/2021 00:28:35