Heathrow Terminals 2 & 3 (Rail Station Only)

Address

Heathrow Airport Terminals 2 & 3 st
Inner Ring Road
Heathrow Airport
TW6 1WD

Ticket office

Monday to Sunday: 5:00 AM to 11:59 PM

General information

Station Operator: HX
Station Code: HXX
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Various locations around station

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Waiting Room: No
Waiting Room Note: no

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Taxi Rank: Yes
Taxi Rank Note:

has taxi ranks at the airport terminals

Bus Service: Yes
Bus Service Note:
  • National Rail trains serving London Paddington
  • National Express coaches to Victoria Coach Station and Gatwick Airport
  • London Underground

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

To be introduced April 2007

Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: No
Step Free Access: Yes
Step Free Access Note:

Level access to platforms, lifts to airport facilities. Ticket Office is step free.

Wheelchair users can board trains with ease as the platforms are level with the trains.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:00 AM to 12:00 AM
Saturday 5:00 AM to 12:00 AM
Sunday 5:00 AM to 12:00 AM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 04/07/2022 03:54:38