Ticket buying & collection
Please note that this is a "permit to travel" ticket machine. It is located on Platform 1 (the Colchester & London bound platform).
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
This station has step free access to both platforms via the level crossing on Hythe Station Road. Approximately 50 metres between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Details of nearest taxis are shown on station information poster
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 06/07/2022 01:52:55