Ticket buying & collection
Ticket Office & Travel Centre on the station concourse
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Various retail establishments including Photo Booths to purchase items whilst in the station
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
Male and Female toilets located on the station concourse by Lord Nelson street entrance
Located on main concourse
There is drop off point on the Skelhorne Street side of the station.
Car Parks are open 24 hours a day apart from: -
Christmas Day - 25th December
Boxing Day - 26th December
As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.
Rail replacement services depart from Communication Row L38QF, a few minutes walk from the station.
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
Situated on main concourse opposite Northern's Travel Centre
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
Assistance is available to and from platforms
Liverpool Lime Street Mobility Team are available: -
- Monday - Saturday 07:00 - 22:00
- Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
- Monday to Saturday 08:00 - 20:00
- Sunday 10:00 - 19:00
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance:
- East Midlands Railway - 08000 11 33 23, textphone 03457 078 051
- London Northwestern Railway - 0800 024 8997, textphone 18001 0800 024 8997
- Northern - 0800 138 5560
- Merseyrail - 0800 0277 347 or 0151 555 1111
- TransPennine Express - 0800 107 2149, textphone 18001 0800 107 2149
- Transport for Wales - 03330 050 501, textphone 18001 03330 050 501
- Avanti West Coast 08000 158 123, textphone 08000 158 124
Travelling with Merseyrail? Un-booked assistance? No problem.
This station offers assistance to Merseyrail customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from / to this station.
The information in this document was generated 28/01/2022 22:04:28