Ticket buying & collection
Please contact our Customer Service Centre on 0345 6000 650
Help points are available on all platforms
The toilets are located on Platform 2.
Heated waiting rooms on both platforms. Seating is compliant with code of practice.
London Road (Guildford) Car Park
Platform 2 and car park
Guildford Side of station - Station Forecourt
Step-free category B3 Station - There is no step free access to platform 1 (trains to Effingham Junction, Surbiton and London Waterloo).
There is level access to platform 2 (for trains to Guildford).
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
The information in this document was generated 12/3/2023 10:27:32 AM