Newbury

Address

Newbury station
Station Approach
Newbury
RG14 5DG

Ticket office

Monday to Friday: 6:00 AM to 8:24 PM
Saturday: 6:15 AM to 7:45 PM
Sunday: 8:30 AM to 5:30 PM

Station details

Alerts

From 14th October 2019 to July 2021 a temporary car park, with reduced capacity, will be in place at Newbury station while a new car park is constructed. Alternative parking is also available at Market Street and the racecourse.

General information

Station Operator: GW
Station Code: NBY
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: At station entrance

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Spaces: 80
Annual Charge: £1295.00
Daily Charge: £6.60
Monthly Charge: £130.00
Three Monthly Charge: £381.00
Weekly Charge: £33.00
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 45
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Front of the station by Platform 2
Taxi Rank: Yes
Taxi Rank Note: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543.   Fax: 01395 222088. Email: sales@radarkey.org.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step Free Category A Station - This station has step free access to all platforms via liftsand an overbridge to the West of the main station buildings
Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 9:36 PM
Saturday 6:00 AM to 9:36 PM
Sunday 8:30 AM to 5:30 PM
Staff Help Available Note: Meeting point: Platform 2 waiting room.

The information in this document was generated 11/05/2021 14:28:20