North Dulwich

Address

North Dulwich station
Red Post Hill
Dulwich
SE24 7BX

Ticket office

Monday: 6:00 AM to 9:15 PM
Tuesday: 6:00 AM to 9:15 PM
Wednesday: 6:00 AM to 9:15 PM
Thursday: 6:00 AM to 9:15 PM
Friday: 6:00 AM to 8:15 PM
Saturday: 8:00 AM to 4:00 PM
Sunday: 8:00 AM to 4:00 PM

General information

Station Operator:
SN
Station Code:
NDL
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 2/3
Oyster Comments:
<p>Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Services:

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Customer Help Points:
Yes
Customer Help Points Note:

The Assistance Meeting Point is in the Booking Hall, opposite the Ticket Office.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

By the walkway to platform 1, during staffed hours.

Waiting Room:
No
Waiting Room Note:

Unheated, covered waiting areas are available on both platforms.

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
20
Type:
Stands
Location:

Located at the front of the station.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Please click the link for details regarding the rail replacement bus location.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category C station: This station does not have step-free access.

The Assistance Meeting Point is in the Booking Hall, opposite the Ticket Office.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:00 AM to 9:15 PM
Tuesday 6:00 AM to 9:15 PM
Wednesday 6:00 AM to 9:15 PM
Thursday 6:00 AM to 9:15 PM
Friday 6:00 AM to 8:15 PM
Sunday 8:00 AM to 4:00 PM
Assisted Travel:

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when this station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

The information in this document was generated 5/30/2024 2:27:42 AM