North Dulwich

Address

North Dulwich station
Red Post Hill
Dulwich
SE24 7BX

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM
Saturday: 8:10 AM to 3:00 PM
Sunday: Unavailable

General information

Station Operator:
SN
Station Code:
NDL
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 2/3
Oyster Comments:
<p>Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.</p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Walkway to Platform 1

Waiting Room:
No
Waiting Room Note:

Unheated, covered waiting areas are available on both platforms.

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
20
Type:
Stands
Location:

Station front

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Taxi Rank:
Yes
Taxi Rank Note:

NO

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

No

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category C station: This station does not have step-free access.

Assistance Meeting Point is in the Booking Hall opposite the Ticket Office.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 8:00 PM
Saturday 8:10 AM to 3:00 PM
Sunday Unavailable
Staff Help Available Note:

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Assisted Travel:

See below for times when this station is staffed.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:

  • Pressing the “emergency & assisted travel” button on a station Help Point

  • Calling our freephone number: 0808 168 1238

  • Texting us on 07970 511077

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

The information in this document was generated 5/30/2023 6:50:37 AM