Northampton

Address

Northampton station
Black Lion Hill
Northampton
NN1 1SP

Ticket office

Monday to Friday: 6:00 AM to 9:00 PM
Saturday: 6:00 AM to 9:00 PM
Sunday: 6:45 AM to 8:00 PM

General information

Station Operator: LN
Station Code: NMP
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

Ticket Vending Machines are located in the Booking Hall.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Northampton station is accredited by the Secure Station Scheme**

 

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

WHSmith and Enterprise car rental

Station Buffet: Yes
Station Buffet Note:

Starbucks

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: SABA UK
Spaces: 813
Annual Charge: £1056.00
Daily Charge: £11.00
Monthly Charge: £146.00
Off Peak Charge: £7.70
Three Monthly Charge: £336.00
Weekly Charge: £43.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 85
Type: Stands
Location: Long stay car park and blue badge parking bays area.
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.

Taxi Rank: Yes
Taxi Rank Note:

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Booking clerk would go out side and serve the customer

Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

4 x 20 minute parking bays outside front of station

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 06/07/2022 22:07:27