Monday to Friday:
5:45 AM to 9:00 PM
5:45 AM to 9:00 PM
8:05 AM to 9:00 PM
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
In Travel Centre and on concourse.
Lost Property Contact Available:
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
Customer Help Points:
Customer Help Points Note:
But there is a floorwalker in reception, a CIP by the entrance also
Telephones (Cards & Coins):
The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1.
Waiting Room Note:
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
London North Eastern Railway
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
For a map of how to get to the car parks, please click here.
Cycle Storage Availability:
Alongside station entrance and adjacent to BTP office
Cycle Storage CCTV:
Location for rail replacement services:
Rail Replacement Coaches leave from the station entrance.
Taxi Rank Note:
Taxis are available, whilst services run, there is also a private hire firm situated at the station.
Peterborough Taxis: 01733 777 000
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.
Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.
Accessible Taxis Note:
Outside station plus we can book by phone
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday 4:00 AM to 12:30 AM
Tuesday 4:00 AM to 12:30 AM
Wednesday 4:00 AM to 12:30 AM
Thursday 4:00 AM to 12:30 AM
Friday 4:00 AM to 12:30 AM
Saturday 4:00 AM to 12:30 AM
Sunday 6:00 AM to 12:30 AM
Staff Help Available Note:
Assistance meeting point is Customer Information Point in main concourse
The information in this document was generated 28/09/2021 14:01:41