The Hard Interchange
Ticket buying & collection
In the booking hall and at entrance from Ferry terminal
Please contact South Western Railway Customer Service Centre on 0345 6000 650
Help points are available on all platforms
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Platform 1 and outside booking hall
Hard Interchange Stands G, H or J
Information to plan your onward journey is available in a printable format here
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Step-free category B Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between platforms is also available.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Saturday 24 hours
Sunday 24 hours
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 12/2/2023 7:01:40 PM