Reading

Address

Reading station
Station Hill
Reading
RG1 1LZ

Ticket office

Monday to Friday: 5:15 AM to 10:45 PM
Saturday: 5:30 AM to 10:45 PM
Sunday: 7:15 AM to 10:45 PM

Station details

Alerts

Wear A face Covering.

We are currently running a reduced timetable. Please check before you travel.

If you are travelling through this station, please be aware that some facilities on the station may not be available during the prolonged coronavirus outbreak. If you have any questions, please contact our team on 0345 711 4141.

General information

Station Operator: NR
Station Code: RDG
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, South Western Railway, TfL Rail
Ticket Office Note:

In ticket hall

Passenger services

Lost Property Contact Available: No
Phone number: 03457 000 125
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

Toilets are located on Station Platforms and in The Brunel Arcade building

Waiting Room: No

Car parking

Car parking: Yes
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 344
Type: Stands
Location: Front of station, underground short stay car park and long stay car park.
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: At the North side of the station
Taxi Rank: Yes
Taxi Rank Note:

Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.

Bus Service: Yes
Bus Service Note:

Buses can be found on near by streets. Information to plan your onward journey is available in a printable formatĀ here.

Not all buses are accessible

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.

Accessible Public Telephones: No
Accessible Public Telephones Note:

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.

Accessible Toilets: Yes
Accessible Toilets Note:

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

platforms can be reached via lift and bridge, ticket office is step free.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxi are available at the station entrance. please request staff assistance if you need to.

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located at the station entrance by the ticket office and at the car park.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note: Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

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The information in this document was generated 17/09/2021 20:19:52