Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Northern
Lost Property Contact Available:
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
no shelter only
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
New Pickup Point - Bus stops at the junction of Blackburn Road
and Station Road. Station side for services towards Blackburn, opposite side
for services towards Accrington.
Taxi Rank Note:
Bus Service Note:
Busline 0871 200 2233
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
The highest operating part of the telephone is 1140 mm above floor level.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Level access to Colne Platform: up a 15 metre ramp from Station Close. Preston platform : from Station Close up a 15 metre ramp to Colne platform, up 22 steps across footbridge and down 24 steps handrails present. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
Accessible Taxis Note:
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
No designated area is provided. The station front may be used for set down purposes.
Staff Help Available:
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 09:12:47