Stechford

Address

Stechford station
Victoria Road
Stechford
B33 8AJ

Ticket office

Monday: 7:00 AM to 2:00 PM
Tuesday: 7:00 AM to 2:00 PM
Wednesday: 7:00 AM to 2:00 PM
Thursday: 7:00 AM to 2:00 PM
Friday: 7:00 AM to 7:00 PM
Saturday: 8:00 AM to 5:00 PM
Sunday: 10:00 AM to 12:00 PM

General information

Station Operator: WM
Station Code: SCF
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Permit to TravelĀ Machine is available for use when the Ticket Office is closed.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Stetchford Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

On both platforms.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: Yes

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering:

Rail replacement buses towards Birmingham will use the Stechford Rail Station 53/11C bus stop on Station Road.

Rail replacement buses towards Coventry will be 53/11A Stechford Rail Station bus stop on Station Road.

Taxi Rank: Yes
Taxi Rank Note:

Stechford (SCF) Station 0121 784 4400 Abba 0121 783 1000 TOA 0121427 8888

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

by member of staff on duty

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

1 step to Booking Hall and main entrance. Steps down to Birmingham platform. Footbridge with 35 steps up and down to island platforms 2 and 3.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 7:00 AM to 2:00 PM
Tuesday 7:00 AM to 2:00 PM
Wednesday 7:00 AM to 2:00 PM
Thursday 7:00 AM to 2:00 PM
Friday 7:00 AM to 7:00 PM
Saturday 8:00 AM to 5:00 PM
Sunday 10:00 AM to 12:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 26/09/2021 13:11:49