Spooner Row

Address

Spooner Row station
Station Road
Spooner Row
NR18 9AH

Station details

Alerts

Spooner Row receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Wymondham.

General information

Station Operator:
LE
Station Code:
SPN
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Inside the entrance on to this platform, fixed to the grey post beneath the customer information screen
  • Platform 2 (for trains towards Ely and Cambridge) - Just beyond the waiting shelter, fixed to the grey post beneath the customer information screen

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Operator:
Greater Anglia
Spaces:
3
Car Parking Contact Available:
No
Phone number:
0345 600 7245
Website:
Go to website

Cycling

Cycle Storage Availability:
No
Sheltered:
no
Spaces:
2
Location:

There is one cycle stand within the station car park, located next to the entrance gate on to Platform 2 (for trains towards Ely and Cambridge).

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Rail replacement bus services do not serve this station. Customers are advised to use either Wymondham or Attleborough stations for rail replacement services.

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step free access to both platforms but from different locations on Station Road, with approximately 30 metres between the entrances to each platform from the roadside. The station is split by a road with a platform on either side.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Accessible Taxis:
No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 1/31/2023 4:32:16 PM