Ticket buying & collection
There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Newsagent located in the Central subway opposite platform 3&5 staircase
Accessible toilets are available.
Note that these are Council-owned cycle racks, located outside the front of the station
Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from:
Montfichet Road, Bus Stop W, for Eastbound services
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk)
Accessibility Category A. This station has step-free access to all platforms
Staff are available to assist from the first to last train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 12/3/2023 10:11:42 AM