Stratford (London)


Stratford station
Station Street
E15 1AZ

Ticket office

Monday to Friday: 6:15 AM to 9:30 PM
Saturday: 6:15 AM to 9:30 PM
Sunday: 6:40 AM to 9:30 PM

General information

Station Operator: XR
Station Code: SRA
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 2/3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Greater Anglia, London Overground, London Underground, TfL Rail
Ticket Office Note:

There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services: 0343 222 1234
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Baby Change: Yes
Seated Area: Yes
Shops: Yes
Shops Note: Newsagent
Station Buffet: Yes
Station Buffet Note: Coffee shops
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: Accessible toilets are available.
Waiting Room: No

Car parking

Car parking: Yes
Car Parking Contact Available: No
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Type: Stands
Location: Note that these are Council-owned cycle racks, located outside the front of the station
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:

Montfichet Road, Bus Stop W, for Eastbound services - map here


Taxi Rank: Yes
Taxi Rank Note:

A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.

Bus Service: Yes
Bus Service Note:

London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Accessibility Category A. This station has step-free access to all platforms
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 04/12/2021 00:46:56