Ticket buying & collection
Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
Outside the main booking hall, adjacent to WH Smith
Doddle and WH Smith
Refreshment Kiosk on Platform 1
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Station Car Park
Premier Reserved Parking (Annual): £2,087.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Entrance to station car park
Bus stop E on the Station Approach adjacent to platform 1
Located outside main entrance on Station Road
Information to plan your onward journey is available in a printable format here
Customer Service Staff
Platform 1. This can be accessed using a radar key.
Lifts are available from street level to platforms 1, 2/3 & 4/5
Step free access is not available to/from platform 6 (trains towards Romford).
Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.
Outside main entrance on Station Road
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 12/3/2023 10:32:13 AM