Willesden Junction


Willesden Junction station
Station Approach
NW10 4UY

Ticket office

Monday to Friday: 6:30 AM to 8:15 PM
Saturday: 6:30 AM to 8:15 PM
Sunday: 9:15 AM to 6:30 PM

Station details


Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: WIJ
Staffing Level: fullTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 2/3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: London Overground, London Underground
Ticket Office Note:

Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances

Passenger services

Lost Property Contact Available: Yes
Phone number: 0845 330 9882
Website: Go to website
Ticket Gate: Yes
Customer Services:

Customer Information Point on Platforms 4/5 or at the ticket offices

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note:

A photo booth is located at the main (Old Oak Lane) ticket hall

Station Buffet: Yes
Station Buffet Note:

Coffee shops with indoor seating are located on Platforms 3 and 4

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Located on Platform 3

Waiting Room: No
Waiting Room Note:

A large heated waiting room is located on Platforms 4/5

Car parking

Car parking: No


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 60
Type: Stands

Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use Bus stop N in Station Approach for eastbound services to Camden Road

Use Bus stop N in Station Approach for westbound services to Richmond

Taxi Rank: Yes
Taxi Rank Note:

A taxi freephone is located in the main (Old Oak Lane) ticket hall

Bus Service: Yes
Bus Service Note:

Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station


Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

Located on Platform 3

Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance

Accessible Taxis: No
Accessible Taxis Note:

contact taxi operator directly

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside the main (Old Oak Lane) entrance

Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 10/08/2022 08:35:50