Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
On both platforms
In the event of engineering the bus/coach will collect from: Witton Road - under the railway bridge at public service bus stop at bottom of station ramp to Walsall bound platform
Witton (WTT) Station Alpha 0121 3273691 Midland 0121327 2000 Nationwide 0121 685 8888
Due to a road closure of Electric Avenue, Aston between Tame Road and Aston Hall Road the pick up/drop off point for Witton station has to be relocated to Aston Lane for the foreseeable future. The new points will be as follows:
Bus stop opposite Tesco's on Aston Lane.
Bus stop outside Tesco's on Aston Lane.
Information to plan your onward journey is available in a printable format www.nationalrail.co.uk/posters/WTT.pdf
by member of staff on duty
Public telephones are not accessible
Ramp, then further ramp or 13 steps to both platforms from street (underbridge). Step-free route between platforms is 220m. Also second booking hall on Birmingham side for match days. 1 step to Booking Hall from Walsall platform.
Accessible taxis are not available
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 04/12/2021 01:54:29