Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Yardley Wood Station is accredited by the Secure Station Scheme**
On both platforms
Services to Shirley at the public service bus stop outside the station, services to Birmingham will call at public service bus stop opposite the station on Highfield Road near to the junction with Paradise Lane.
Shirley Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Access to platforms via ramps from road overbridge 50m long. Step-free access between platforms via ramps and road - 150m. Also direct access from car park to Birmingham platform via short ramp (5m). Platform ramps have handrail on one side only.
Accessible taxis are not available
Pick-up possible in car park.
Tuesday 6:30 AM to 2:00 PM
Wednesday 6:30 AM to 2:00 PM
Thursday 6:30 AM to 2:00 PM
Friday 6:30 AM to 7:00 PM
Saturday 8:00 AM to 4:00 PM
Sunday 9:30 AM to 1:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 24/09/2021 14:35:49