Address
Station Drive
Hagley
DY9 0NX
Ticket office
General information
Ticket buying & collection
Passenger services
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Both platforms
Station facilities
The toilets are located on Platform 1 (shared facility for Ladies and Gents). The toilet facilities are available: Monday - Friday 07:00-16:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Car parking
Station Car Park
Charging starts from 1 September 2019
Cycling
Other transport
Rail replacement vehicles will operate from the junction of Station Road and Station Drive.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Roberts 01562 885781
Information to plan your onward journey is available in a printable format here
Accessibility
1 to 1 contact with ticket office staff
Public telephones are not accessible
N/A
This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Accessible taxis are not available
Ticket Vending Machine available on Platform One
Saturday 8:00 AM to 3:00 PM
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/2/2026 2:30:41 AM