Acklington

Address

Acklington station
off B6345
Acklington
NE65 4DE

General information

Station Operator:
NT
Station Code:
ACK
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
No
Ticket Machine:
No
Penalty Fares:
Applicable Operators:

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
Yes
Customer Help Points Note:

Combined payphone and help point Platform 1

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:

There is a waiting room provided on southbound platform.

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern
Spaces:
20
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
8
Type:
Stands
Location:

Within carpark

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Pick up and drop off at the entrance to the station car park

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
  • Category B Station

partial step free access. Level access to Edinburgh platform, ramped access to Newcastle platform. Long step-free route between platforms via unlit road with no pavement, steep in places

Accessible Taxis:
Yes
Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

no specified set down point but the car park has level access to the station

Staff Help Available:
No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 6/10/2023 1:48:04 PM