Ticket buying & collection
Combined payphone and help point Platform 1
There is a waiting room provided on southbound platform.
Station Car Park
Pick up and drop off at the entrance to the station car park
Information to plan your onward journey is available in a printable format here
- Category B Station
partial step free access. Level access to Edinburgh platform, ramped access to Newcastle platform. Long step-free route between platforms via unlit road with no pavement, steep in places
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
no specified set down point but the car park has level access to the station
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 6/10/2023 1:48:04 PM