Accrington

Address

Accrington station
Eagle Street
Accrington
BB5 1LJ

Ticket office

Monday: 6:40 AM to 3:00 PM
Tuesday: 6:40 AM to 3:00 PM
Wednesday: 6:40 AM to 3:00 PM
Thursday: 6:40 AM to 3:00 PM
Friday: 6:40 AM to 3:00 PM
Saturday: 6:40 AM to 3:00 PM
Sunday: 9:10 AM to 4:45 PM

Station details

Alerts

From 25 April there will be temporary changes to access whilst works take place to install new waterproofing systems. Work is expected to take approximately 2 months. During ticket office opening hours, use the station building foyer to access the station. When the ticket office closes at 3pm access will revert to the entrance outside the ticket office. Stair and ramp access from the station car park will change as the work progresses, however will be clearly signposted for passengers at all times.

From 9 May there will be reduced access to platform 1 at Accrington station. Customers with restricted mobility who require access to platform 1 via the ramp are advised to use Burnley Manchester Road or Blackburn stations, while improvement works are undertaken at Accrington station.

For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. 

General information

Station Operator: NT
Station Code: ACR
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Community run cafe in station ticket hall, open in mornings when ticket office open. 
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: These toilets are available during booking office opening hours
Waiting Room: No
Waiting Room Note:

Inside ticket hall - available during ticket office opening hours. 

Car parking

Car parking: Yes

Station Car Park

Operator: Northern
Spaces: 33
Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 32
Type: Stands
Location: Within station, next to ticket office
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Eagel Street, next to entrance to station carpark.
Taxi Rank: Yes
Taxi Rank Note:

Outside the station at bottom of ramp
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Ticket office staff make every effort to provide the assistance that disabled passengers require.
Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Category B Station
  • Scooter Friendly Station
  • Please note there are no tactile pavings at this station
  • Platform 1: , step free access from Paxton Street, up steep 50m ramp with handrail or past the car park and a shallower ramp.
  • Platform 2: step free access up gently sloping footpath from Eagle Street.
  • Ticket office is on Leeds/Colne Platform (1), with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms.

To find our more about travelling around this station, please see the 360 map click here
Accessible Taxis: No
Accessible Taxis Note:

contact Customer Relations Tel: 08002006060
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Ticket machine is on Platform 2 near the foot bridge
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 6:40 AM to 3:00 PM
Tuesday 6:40 AM to 3:00 PM
Wednesday 6:40 AM to 3:00 PM
Thursday 6:40 AM to 3:00 PM
Friday 6:40 AM to 3:00 PM
Saturday 6:40 AM to 3:00 PM
Sunday 9:05 AM to 5:05 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 30/06/2022 15:47:49