The lifts are out of order between the concourse and platform 1 at Aston station.
Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Aston Station is accredited by the Secure Station Scheme**
On both platforms
In the event of engineering the bus/coach will collect from: Lichfield Road - under railway bridge at public service bus stop near to bottom of stairs for Platform 1 Walsall bound platform
Midland 0121 327 2000 Nationwide 0121 685 8888 Alpha 0121 327 3691
Information to plan your onward journey is available in a printable format here
by member of staff on duty
Public telephones are not accessible
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Accessible taxis are not available
Lifts to both platforms
Tuesday 7:00 AM to 11:00 AM
Wednesday 7:00 AM to 11:00 AM
Thursday 7:00 AM to 11:00 AM
Friday 7:00 AM to 11:00 AM
Saturday 11:00 AM to 3:00 PM
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 07/07/2022 04:55:35