Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
Help points on platforms 1 and 2
Passenger Information Systems:
Telephones (Cards & Coins):
Station Car Park
Car Parking Contact Available:
0845 600 7245
Cycle Storage Availability:
In car park
Cycle Storage CCTV:
Location for rail replacement services:
Substitute bus services stop at bus stop on the corner of The Street and Station Road for travel towards Norwich. For travel towards Great Yarmouth, please use the bus stop on The Street before Station Road
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to both platforms via the road, approximately 40-50 metre distance between the two. Norwich bound platform step free access onto the platform is only available when the level crossing gates are closed. The level crossing is operated manually by Network Rail Staff who will advise when it is safe to use.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard.
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 19/09/2021 07:29:49