Ticket buying & collection
The ticket office is located on Platform 2.
A Ticket Vending Machines is located on Platform 2, near to the ticket office.
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
To Havant: New Road (B2149) Bus Stop opposite Social Hall Centre
To Portsmouth: New Road (B2149) Bus Stop outside Social Hall Centre
Information to plan your onward journey is available in a printable format here
Step-free category B2 Station. Access to Platform 1 (for trains towards Havant and London) is via a narrow ramp (15m long, 1m wide and between 1:40 and 1:10 gradient).
Access to Platform 2 (for trains towards Portsmouth and Southampton) and to all ticket vending facilities is via a ramp (12m long, between 1:20 and 1:14 gradient).
Interchange between platforms is either via a full-barrier level crossing or via a footbridge with steps.
Due to a narrow platform, mobility scooter users and some wheelchair users may not be able to board/leave the train via a ramp. Please call our Assisted Travel team who will arrange alternative transport to/from the nearest station that is accessible to you.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
The information in this document was generated 12/9/2023 9:24:56 PM