Bookham Details

Address

Bookham station
Church Road
Bookham
KT23 3JG

Ticket office

Monday to Friday: 6:40 AM to 12:00 PM

Saturday: 9:00 AM to 12:00 PM

Sunday: Unavailable

General information

Station Operator: SW

Station Code: BKA

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: Yes

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Penalty Fares: Applicable Operators: South Western Railway

Ticket Office Note:

Within the main station building.

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes

Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: No

Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Spaces: 61

Annual Charge: £525.00

Daily Charge: £3.60

Monthly Charge: £52.50

Three Monthly Charge: £157.50

Weekly Charge: £18.00

Car Parking Contact Available: No

Website: Go to website

Note:

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Spaces: 64

Type: Wheel Racks

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Station car Park, Church Road

Taxi Rank: No

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Step-free category B2 station. Some step-free access to all platforms - please check details. Steps to Platform 1 (for trains towards London). No reasonable step-free route, however, there is a step-free route via uneven path through the woods only. Level access to Platform 2 (for trains towards Guildford).

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No

Staff Help Available: No

Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 04/07/2022 12:12:45