Brentwood

Address

Brentwood station
Warley Hill
Brentwood
CM14 4EW

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM
Saturday: 6:10 AM to 8:00 PM
Sunday: 7:10 AM to 8:10 PM

General information

Station Operator: XR
Station Code: BRE
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 9
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TfL Rail
Ticket Office Note:

Warley Hill entrance in the ticket hall

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
ATM Machine Note:

In ticket hall

Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: News agent located at the top of the staircase to platform 1
Station Buffet: Yes
Station Buffet Note: Coffee shop located on platform 3
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Platforms 3&4

Baby change facilities are available within the accessible toilets on platforms 3&4.

Waiting Room: No
Waiting Room Note:
  • Heated waiting rooms are located on both Platform 3 and Platform 4.
  • There is one step to access the waiting room on platform 4.
  • Access to the waiting room on platform 3 is step free.
  • Both waiting rooms are open from first train to last.

Car parking

Car parking: Yes
Spaces: 421
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Type: Stands
Location: Alexandra Road car park and limited spaces on Platform 4
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement bus services depart from:

Alexandra Road for both Westbound and Eastbound services

Click here for map

 

Taxi Rank: Yes
Taxi Rank Note:

A taxi office is located at the platform 4 entrance/exit to the station on The Parade

Bus Service: Yes
Bus Service Note:

Bus stops are located outside station on the main road.

Information to plan your onward journey is available in a printable format here

Details of nearest taxis are shown on station information poster.

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on Platform 3 and 4; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Accessibility Category B3. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
  • Staff ramp assistance is always available
  • Accessible seating is available on platforms 3&4.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.

Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 20/09/2021 09:15:19