Birmingham Snow Hill

Address

Birmingham Snow Hill station
Colmore Row
Birmingham
B3 2BJ

Ticket office

Monday: 6:00 AM to 9:00 PM
Tuesday: 6:00 AM to 9:00 PM
Wednesday: 6:00 AM to 9:00 PM
Thursday: 6:00 AM to 9:00 PM
Friday: 6:00 AM to 11:00 PM
Saturday: 7:00 AM to 11:00 PM
Sunday: 8:00 AM to 8:00 PM

General information

Station Operator: WM
Station Code: BSW
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Birmingham Snow Hill is accredited by the Secure Station Scheme**

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Station Buffet Note: Coffee kiosk Food outlet (Seating unavailable)
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
Waiting Room: No

Car parking

Car parking: Yes
Name: Birmingham Snow Hill (Council Managed)
Operator: Local Council
Spaces: 800
Annual Charge: £3003.00
Daily Charge: £10.80
Off Peak Charge: £3.00
Six Monthly Charge: £1683.00
Per Hour Charge: £1 for 1 hour, £2.10 for 2 hours, £3 for 3 hours, £4.10 for 4 hours, £6.20 for 6 hours
Three Monthly Charge: £851.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.

Taxi Rank: Yes
Taxi Rank Note:

BBs 0121 693 3333 TOA 0121 427 8888

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

None

Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Lift access to all platforms. Step free route via Metro and Platform 3 via 2 short ramps and pedestrian level crossing. Escalator available to each island platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is available on the station concourse, by the Ticket Office.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

At station front on Colmore Row.

Staff Help Available: Yes
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 11/05/2021 13:15:45