Bures Details

Address

Bures station
The Paddocks, off Station Hill
Bures
CO8 5HS

General information

Station Operator: LE

Station Code: BUE

Staffing Level: unstaffed

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: No

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes

Customer Help Points Note:

Help points at this station can be found at the following location(s):

On the single platform between two of the three benches, fixed to the grey post beneath the customer information screens

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: No

Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd

Spaces: 22

Daily Charge: £3.00

Car Parking Contact Available: No

Phone number: 0345 050 7080

Website: Go to website

Cycling

Cycle Storage Availability: Yes

Sheltered: no

Spaces: 4

Type: Stands

Location:

There are two cycle stands to the far left of the station car park, just next to the ramped entrance to the station.

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Replacement bus services stop in the station car park

Taxi Rank: No

Bus Service: No

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

This station is a single platform and rural. It has step-free access but via a slope which may be too steep for some wheelchair users.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Accessible Taxis: No

Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes

Impaired Mobility Set Down: No

Staff Help Available: Yes

Staff Help Available Note:

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 23:32:45